hotel an der stadtmauer
Privacy Policy
We take the protection of your data very seriously. Therefore, we naturally comply with all applicable data protection regulations and do everything we can to keep your data confidential. In addition, it is important to us that you are always aware of what data we store and how we use it. Please take a moment to read the following information, which explains how we handle your data.
We reserve the right to amend the content of this privacy policy from time to time in order to ensure that it always complies with current legal requirements or to reflect changes in our services, for example when introducing new services. The updated privacy policy will then apply to your next visit.
It is therefore recommended that you review this privacy policy regularly to stay informed about how your data is processed.
We reserve the right to amend the content of this privacy policy from time to time in order to ensure that it always complies with current legal requirements or to reflect changes in our services, for example when introducing new services. The updated privacy policy will then apply to your next visit.
It is therefore recommended that you review this privacy policy regularly to stay informed about how your data is processed.
Types of data processed:
– Inventory data (e.g., names, addresses)
– Contact data (e.g., email addresses, phone numbers)
– Content data (e.g., text entries, photographs, videos)
– Usage data (e.g., websites visited, interest in content, access times)
– Meta/communication data (e.g., device information, IP addresses)
– Contact data (e.g., email addresses, phone numbers)
– Content data (e.g., text entries, photographs, videos)
– Usage data (e.g., websites visited, interest in content, access times)
– Meta/communication data (e.g., device information, IP addresses)
Purpose of processing:
– Provision of the online offering, its functions and content
– Responding to contact inquiries and communication with users
– Security measures
– Reach measurement / marketing
– Responding to contact inquiries and communication with users
– Security measures
– Reach measurement / marketing
1. Purpose and responsible entity
1.1. This privacy policy provides information about the type, scope, and purpose of the collection, processing, and use (hereinafter collectively referred to as “processing”) of personal data within this online offering and the associated websites, functions, and content, as well as external online presences (hereinafter collectively referred to as the “online offering” or “website”). This privacy policy applies regardless of the domains, systems, platforms, and devices used (e.g., desktop or mobile) on which the online offering is executed. With regard to the terminology used, such as “processing” or “controller,” we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
1.2. The provider and the entity responsible for data protection is Ioana Alina Ross, An der Mauer 1, 73614 Schorndorf, Telephone: +49 7181 99110, Email: info@hotel-stadtmauer.com. Full imprint: https://hotel-stadtmauer.com/imprint (hereinafter referred to as the “provider,” “we,” or “us” within this privacy policy).
1.3. The terms used in this privacy policy, such as “user,” are to be understood as gender-neutral.
1.2. The provider and the entity responsible for data protection is Ioana Alina Ross, An der Mauer 1, 73614 Schorndorf, Telephone: +49 7181 99110, Email: info@hotel-stadtmauer.com. Full imprint: https://hotel-stadtmauer.com/imprint (hereinafter referred to as the “provider,” “we,” or “us” within this privacy policy).
1.3. The terms used in this privacy policy, such as “user,” are to be understood as gender-neutral.
2. General information on data processing
2.1. We process users’ personal data only in compliance with the relevant data protection regulations and in accordance with the principles of data minimization and data avoidance. This means that user data is only processed when there is a legal basis, in particular when the data is necessary for the provision of our contractual services and online services, when it is required by law, or when the user has given consent.
2.2. We take organizational, contractual, and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
2.3. If, within the scope of this privacy policy, content, tools, or other means from other providers (hereinafter collectively referred to as “third-party providers”) are used and their stated place of business is located in a foreign country, it must be assumed that data is transferred to the countries where the third-party providers are located. The transfer of data to third countries takes place either on the basis of a legal authorization, the user’s consent, or special contractual clauses that ensure the legally required security of the data.
2.2. We take organizational, contractual, and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and to protect the data processed by us against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons.
2.3. If, within the scope of this privacy policy, content, tools, or other means from other providers (hereinafter collectively referred to as “third-party providers”) are used and their stated place of business is located in a foreign country, it must be assumed that data is transferred to the countries where the third-party providers are located. The transfer of data to third countries takes place either on the basis of a legal authorization, the user’s consent, or special contractual clauses that ensure the legally required security of the data.
3. Processing of personal data
3.1. Users’ personal data is processed for the following purposes: (a) the provision of our services, service and user-related offerings, as well as ensuring effective customer service or technical support, and (b) the sending of newsletters or other advertising materials, provided that users have given their consent.
3.2. When contacting us (via contact form or email), the user’s information is stored for the purpose of processing the inquiry and in case follow-up questions arise.
3.3. Personal data provided for the purpose of ordering information/brochures, etc. (such as name, email address, address, payment details) will be used by us solely for the fulfillment and processing of the order. This data will be treated confidentially and will not be passed on to third parties who are not involved in the ordering, delivery, or payment process.
3.4. We pass on data to third parties if this is necessary for billing purposes (e.g., processing of bank transactions or postal delivery of invoices) or otherwise required to fulfill our contractual obligations towards users.
3.2. When contacting us (via contact form or email), the user’s information is stored for the purpose of processing the inquiry and in case follow-up questions arise.
3.3. Personal data provided for the purpose of ordering information/brochures, etc. (such as name, email address, address, payment details) will be used by us solely for the fulfillment and processing of the order. This data will be treated confidentially and will not be passed on to third parties who are not involved in the ordering, delivery, or payment process.
3.4. We pass on data to third parties if this is necessary for billing purposes (e.g., processing of bank transactions or postal delivery of invoices) or otherwise required to fulfill our contractual obligations towards users.
4. Newsletter
4.1. The following information on newsletters applies if a newsletter is offered within our online offering.
4.2. Emails containing advertising information about us, our services, and offers are only sent with the explicit consent of the user.
4.3. Before the newsletter is sent, the email owner will receive a confirmation email in which they must confirm their subscription. Unconfirmed subscriptions are automatically deleted after no later than four weeks.
4.4. Newsletter subscriptions are logged in order to be able to prove the registration process in accordance with legal requirements. This includes, in particular, the recording of the time of registration and confirmation.
4.5. Users may revoke their consent to the storage of their data, the email address, and its use for sending newsletters at any time. The revocation can be made, for example, via a link in the newsletters.
4.2. Emails containing advertising information about us, our services, and offers are only sent with the explicit consent of the user.
4.3. Before the newsletter is sent, the email owner will receive a confirmation email in which they must confirm their subscription. Unconfirmed subscriptions are automatically deleted after no later than four weeks.
4.4. Newsletter subscriptions are logged in order to be able to prove the registration process in accordance with legal requirements. This includes, in particular, the recording of the time of registration and confirmation.
4.5. Users may revoke their consent to the storage of their data, the email address, and its use for sending newsletters at any time. The revocation can be made, for example, via a link in the newsletters.
5. Collection of access data
5.1. We collect data about every access to the server on which this online offering is hosted (so-called server log files). Access data includes the name of the retrieved website, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider.
5.2. We use the log data without assigning it to the person of the user or creating any user profiles, in accordance with legal provisions, only for statistical evaluations for the purpose of operating, securing, and optimizing the online offering. However, we reserve the right to subsequently review the log data if there are concrete indications that justify the suspicion of unlawful use.
5.2. We use the log data without assigning it to the person of the user or creating any user profiles, in accordance with legal provisions, only for statistical evaluations for the purpose of operating, securing, and optimizing the online offering. However, we reserve the right to subsequently review the log data if there are concrete indications that justify the suspicion of unlawful use.
6. Cookies
6.1. Cookies are small files that store data about users or their online usage on users’ devices (e.g., desktop or mobile computers) for later retrieval. Cookies can be supplemented with additional data in the future or read out. The data stored in cookies can be processed by us or by third-party providers. Users are informed about the use of cookies within our online offering in this privacy policy.
6.2. It is also possible to use our online offering without cookies. If users do not wish cookies to be stored on their device, they are asked to deactivate the corresponding option in their browser’s system settings. Stored cookies can be deleted in the browser’s system settings. The exclusion of cookies may lead to functional limitations of this online offering, for example when certain media require the use of cookies for proper operation.
6.3. Users have the option to manage many online advertising cookies via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/.
6.2. It is also possible to use our online offering without cookies. If users do not wish cookies to be stored on their device, they are asked to deactivate the corresponding option in their browser’s system settings. Stored cookies can be deleted in the browser’s system settings. The exclusion of cookies may lead to functional limitations of this online offering, for example when certain media require the use of cookies for proper operation.
6.3. Users have the option to manage many online advertising cookies via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/uk/your-ad-choices/.
7. Integration of third-party services and content
7.1. It may occur that content or services from third-party providers, such as videos from YouTube, maps, or graphics from other websites, are integrated within our online offering. The integration of third-party content always requires that the third-party providers perceive the user’s IP address, as without the IP address they cannot send the content to the user’s browser. The IP address is therefore necessary for the display of this content. Furthermore, the providers of such content may set their own cookies and process user data for their own purposes. In doing so, user profiles may be created from the processed data. We use such content as sparingly and in a data-avoidant manner as possible and select reliable third-party providers with regard to data security.
7.2. The following overview provides information about third-party providers and their content, along with links to their privacy policies, which contain further information on the processing of data and, in some cases already mentioned here, options to object (so-called opt-out):
7.3. Videos of the platform “YouTube” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
7.4. Maps of the service “Google Maps” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
7.5. Videos of the platform “Vimeo” of the third-party provider Vimeo Inc., Attention: Legal Department, 555 West 18th Street, New York, New York 10011, USA. Privacy policy: https://vimeo.com/privacy.
7.6. Videos of the platform “Wistia” of the third-party provider Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts, United States, USA. Privacy policy: https://wistia.com/privacy.
7.2. The following overview provides information about third-party providers and their content, along with links to their privacy policies, which contain further information on the processing of data and, in some cases already mentioned here, options to object (so-called opt-out):
7.3. Videos of the platform “YouTube” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
7.4. Maps of the service “Google Maps” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
7.5. Videos of the platform “Vimeo” of the third-party provider Vimeo Inc., Attention: Legal Department, 555 West 18th Street, New York, New York 10011, USA. Privacy policy: https://vimeo.com/privacy.
7.6. Videos of the platform “Wistia” of the third-party provider Wistia Inc., 17 Tudor Street, Cambridge, Massachusetts, United States, USA. Privacy policy: https://wistia.com/privacy.
8. Social media buttons and links
8.1. The links/buttons to social networks and platforms used within our online offering (hereinafter referred to as “social media”) only establish a connection between the social networks and the users when users click on the respective links/buttons and access the respective networks or their websites. This function corresponds to that of a regular online link.
8.2. The following overview provides information about the linked social media providers along with links to their privacy policies, which contain further information on data processing and, in some cases already mentioned here, options to object (so-called opt-out):
8.3. facebook.com, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Privacy policy: http://de-de.facebook.com/policy.php, opt-out: https://www.facebook.com/settings.
8.4. Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
8.5. Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Privacy policy: http://twitter.com/privacy.
8.6. XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Privacy policy: https://www.xing.com/privacy. Data protection information provided by Xing regarding the “XING Share Button”: On this website, the “XING Share Button” is used. When you access this website, your browser briefly establishes a connection to servers of XING AG (“XING”), through which the “XING Share Button” functions (in particular the calculation/display of the counter) are provided. XING does not store any personal data about you when you access this website. In particular, XING does not store any IP addresses. No analysis of your usage behavior takes place in connection with the use of cookies in relation to the “XING Share Button.” The current data protection information regarding the “XING Share Button” and additional information can be found on the following website: https://www.xing.com/app/share?op=data_protection.
8.2. The following overview provides information about the linked social media providers along with links to their privacy policies, which contain further information on data processing and, in some cases already mentioned here, options to object (so-called opt-out):
8.3. facebook.com, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Privacy policy: http://de-de.facebook.com/policy.php, opt-out: https://www.facebook.com/settings.
8.4. Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.
8.5. Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. Privacy policy: http://twitter.com/privacy.
8.6. XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Privacy policy: https://www.xing.com/privacy. Data protection information provided by Xing regarding the “XING Share Button”: On this website, the “XING Share Button” is used. When you access this website, your browser briefly establishes a connection to servers of XING AG (“XING”), through which the “XING Share Button” functions (in particular the calculation/display of the counter) are provided. XING does not store any personal data about you when you access this website. In particular, XING does not store any IP addresses. No analysis of your usage behavior takes place in connection with the use of cookies in relation to the “XING Share Button.” The current data protection information regarding the “XING Share Button” and additional information can be found on the following website: https://www.xing.com/app/share?op=data_protection.
9. Reach measurement: Google Analytics
9.1. We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about users’ use of the online offering is generally transferred to a Google server in the USA and stored there.
9.2. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on activities within this online offering, and to provide us with further services related to the use of this online offering and internet usage. Pseudonymous user profiles may be created from the processed data.
9.3. We use Google Analytics only with activated IP anonymization. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
9.4. The IP address transmitted by the user’s browser is not merged with other data held by Google. Users can prevent the storage of cookies by adjusting their browser settings accordingly; users can also prevent the collection of data generated by the cookie relating to their use of the online offering and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
9.5. Further information on data use for advertising purposes by Google, as well as settings and opt-out options, can be found on Google’s websites: http://www.google.com/policies/technologies/ads, http://www.google.de/settings/ads, and http://www.google.com/ads/preferences/.
9.2. Google will use this information on our behalf to evaluate the use of our online offering by users, to compile reports on activities within this online offering, and to provide us with further services related to the use of this online offering and internet usage. Pseudonymous user profiles may be created from the processed data.
9.3. We use Google Analytics only with activated IP anonymization. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
9.4. The IP address transmitted by the user’s browser is not merged with other data held by Google. Users can prevent the storage of cookies by adjusting their browser settings accordingly; users can also prevent the collection of data generated by the cookie relating to their use of the online offering and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
9.5. Further information on data use for advertising purposes by Google, as well as settings and opt-out options, can be found on Google’s websites: http://www.google.com/policies/technologies/ads, http://www.google.de/settings/ads, and http://www.google.com/ads/preferences/.
10. Rights of users
10.1. Users have the right, upon request, to receive information free of charge about the personal data that we have stored about them.
10.2. In addition, users have the right to correct inaccurate data, revoke consents, restrict or delete their personal data, and the right, in the event of unlawful data processing, to lodge a complaint with the competent supervisory authority.
10.2. In addition, users have the right to correct inaccurate data, revoke consents, restrict or delete their personal data, and the right, in the event of unlawful data processing, to lodge a complaint with the competent supervisory authority.
11. Deletion of data
The data stored by us will be deleted as soon as it is no longer required for its intended purpose and provided that no statutory retention obligations prevent its deletion.
12. Changes to the privacy policy
12.1. We reserve the right to amend this privacy policy in order to adapt it to changes in the legal situation or in the event of changes to the service or data processing.
12.2. Users are therefore requested to inform themselves regularly about its content.
12.2. Users are therefore requested to inform themselves regularly about its content.
reCAPTCHA
To protect your inquiries submitted via online forms, we use the reCAPTCHA service provided by Google Inc. (“Google”). This query is used to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes the transmission of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and further used there. However, your IP address is shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being processed. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCAPTCHA is not merged with other data from Google. The different data protection provisions of Google apply to this data. Further information on Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
Hotel an der Stadtmauer
An der Mauer 1, 73614 Schorndorf
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